When hosting the AppManager on a VM, it is important to set the Application Pool timeout to “0” so that the AppManager process remains available for your intranet site data even during periods of inactivity in AppManager. To do this
Access the Application Pool in the IIS Manager on the VM
Select the AppManager application
Click on “Advanced Settings” in the right column
Set the “Idle Time-out” to “0”
Set the Idle Time-out Action to “Suspend”
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